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Research & publications


Improving Participant Satisfaction and Quality of Care With Engagement Technology
In March 2017, Element Care began a quality improvement project utilizing 12 care.coach™ avatars to provide psychosocial support and...
alina0226
Jan 81 min read


Unlocking the power of no-touch Video Visits: revolutionizing communication in the PACE Community
“The care.coach video visits have been instrumental in assessing participants more accurately. I can observe their physical expressions,...
alina0226
Oct 13, 20243 min read


Empowering PACE teams through technology: a data-diven look at the Palm Beach PACE & care.coach collaboration
Introduction Palm Beach PACE launched care.coach avatars in February of 2024. With the primary goal of reducing falls. Palm Beach PACE...
alina0226
Oct 13, 20243 min read


Human-in-the-loop avatar chatbot shows promise in supporting hematopoietic stem cell transplantation patients
Authors: Kelkar, A.H., Kerssens, C., Groblewski, N. et al. Human-in-the-loop avatar chatbot shows promise in supporting hematopoietic...
alina0226
Jun 19, 20241 min read


Feasibility of utilizing a virtual health assistant during inpatient reduced-intensity allogeneic transplantation
Background Artificial intelligence (AI) promises to revolutionize hematology care. Patients undergoing inpatient allogeneic...
alina0226
Dec 12, 20234 min read


Transforming elderly care in PACE settings through Virtual Avatars
Improving health outcomes despite higher risk scores Advancing elderly care requires continuous research and innovation. This...
alina0226
Oct 13, 20233 min read


Project Augur: a groundbreaking collaboration to bring modern predictive AI to PACE programs
Motivation Statistical models, which can be considered a form of simple artificial intelligence (AI), have been used in Program of...
alina0226
Sep 17, 20234 min read


Technology-enabled healthcare: advancing health equity, improving care, and bolstering program growth
Introduction Due to COVID, Inspira LIFE had to close their day center and switch to telehealth and virtual platforms for Participant...
alina0226
Sep 17, 20233 min read


Driving operational efficiencies in PACE through integrating technology into IDT Workflows
Introduction Care Resources partnered with care.coach in 2020 and was successful in leveraging the service to provide participants with...
alina0226
Sep 17, 20233 min read


Case study: social connectedness and engagement technology
Project Description In 2020, at the height of the COVID pandemic, Care Resources received a grant from the Michigan Endowment to explore...
alina0226
May 10, 20234 min read


A Michigan PACE Program incorporates innovative technology to enhance participant care and improve outcomes
Introduction As of 2020, there were approximately 60 million older adults in the US who were seeking to “age in place.” COVID-19...
alina0226
Oct 8, 20226 min read


Case study: increasing social engagement through a digital avatar during COVID-19
Project Description In March 2020 when West PACE was required to suspend non-clinical center attendance and could not offer in-person...
alina0226
Dec 31, 20215 min read


Digital avatars for psychosocial and integrative health support of veterans with spinal cord injury
Galea M, Jones A, Simelane J, Galea V, Wang V. (2020). Digital Avatars for Psychosocial and Integrative Health Support of Veterans with...
alina0226
Mar 20, 20201 min read


A protocol-driven, bedside digital conversational agent to support nurse teams and mitigate risks of hospitalization in older adults: case control pre-post study
Abstract Background Hospitalized older adults often experience isolation and disorientation while receiving care, placing them at risk...
alina0226
May 21, 201926 min read


Digital companions improve psychosocial and behavioral health support for older adults
Background Technology has the potential to transform health care for many individuals by making care more accessible, affordable and...
alina0226
Dec 31, 20172 min read


Digital bedside avatars psychosocially support hospitalized elders and mitigate delirium and falls in a community teaching hospital in queens
Wang, V., Wexler, S. (2018). Digital Bedside Avatars Psychosocially Support Hospitalized Elders and Mitigate Delirium and Falls in a...
alina0226
Dec 31, 20171 min read


Culturally adaptive digital avatars for psychosocial and self-management support of high risk elders
Introduction care.coach has developed a technology-enabled care platform that con-nects a diverse, global team of health advocates with...
alina0226
Dec 31, 20173 min read


Tablet-based technology intervention to improve outcomes in hospitalized older adults
Abstract The purpose of this study was to examine the effect of an avatar virtual service animal on cognition, loneliness, depression,...
alina0226
Dec 31, 20162 min read
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