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Support Info

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Expert Assistance

Support Team

1.855.437.4569 ext 1

When to Contact

If you are experiencing any technical difficulties, need changes to an account, need video visit access, Power BI data, troubleshooting, or immediate participant assistance.

Customer Success Executive

Eric Warden

856.448.3537

When to Contact

If you are experiencing any issues with our support team, billing concerns, or discussions on new projects.

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INFO PORTAL

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PACE Staff Page

Your one-stop page for care.coach: documents, tutorials, support, and the video visit portal.

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