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Welcome to Our PACE Staff Page

Introducing the only page you need for care.coach!

Here you can find frequently used documents, video tutorials, support info, and the video visit portal.

Jump to!
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docs

Document Library

User Guide "Everything You Need to Know!"
Short Version of  "Everything You Need to Know!"
Offerings Overview
Exercise Menu
Introducing care.coach to a participant
Video Visits Quick Start
vid tutorials

2-Minute Tutorials

How to Make a Video Visit
How to Complete an Enrollment Form
How to Add a Reminder or Intervention

Support Info

We are here to help!
care.coach Support Team
support@care.coach
1.855.437.4569 ext 1

When to contact:

If you are experiencing any technical difficulties, need changes to an account, need video visit access, Power BI data, troubleshooting, or immediate participant assistance.
care.coach Customer Success Executive: Eric Warden
ericw@care.coach
856.448.3537


When to contact:
If you are experiencing any issues with our support team, billing concerns, or discussions on new projects.

Video Visits Portal

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