24/7 Human Companionship
Supporting Independence
Instant Video Visits
Real-Time Updates
Affiliates & Recognition
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Trusted Outcomes
Real Outcomes Families Can See & Feel.
Families and caregivers report meaningful improvements in safety, connection, and well-being with care.coach™.
25% Reduction in Depression
Regular human connection and encouragement support brighter moods and emotional well-being.
74% Fewer Reported Falls
Proactive check-ins and daily engagement help identify risks and support safer living at home.
79% Fewer Emergency Room Visits
Early awareness and consistent support help reduce avoidable emergencies.
28% Higher Connection Rates
Instant video visits make it easier for families to connect than traditional phone calls.
DAILY SUPPORT IN ACTION
Daily Connection. Backed by Real People.
Your loved one deserves more than technology. With care.coach, companionship comes through a friendly pet avatar, a dog or cat on the screen, guided by our caring Health Advocates.
Daily check-ins: Regular greetings and check-ins help ensure everything is okay and surface concerns early.
Natural conversations: Interactions feel like chatting with a friend.
Family connection: Share photos, messages, and video visits to stay present in everyday life.
Comfort & routine: News, weather, and hobbies bring familiarity.
EMPOWERING INDEPENDENCE
Everything Families Need. In One Place.
Activities
Medication compliance
Exercise guidance
Emergency room reduction
Fall prevention
Alerts & verifications
Travel reminders
User satisfaction
Ready to use right out of the box
No buttons, usernames, or passwords — just plug it in and power on.
Daily check-ins from a real Health Advocate team
Friendly greetings and regular check-ins help ensure everything is okay.
Evidence-based daily guidance
Condition-specific support for needs like fall prevention, depression, heart health, and more.
Support for everyday routines
Medication and appointment reminders, hydration prompts, and gentle encouragement to stay active.
Instant Video Visits
See and connect with your loved one anytime. Video visits connect automatically and can include family members or care providers when needed.
Your family portal
Stay informed with real-time updates, video visit access, reminders, and care scheduling — all in one place.
24/7 bilingual support
English and Spanish support for both users and families.
Private and secure
HIPAA compliant and SOC 2 certified, with no background listening.
Friendly on-screen companion
A familiar dog or cat, guided by caring Health Advocates, makes daily interactions feel natural and comforting.
Healthy Habits
Health Habits,
Supported Every Day.
From daily reminders to VA-validated, DoD-funded coaching programs. Behind every pet avatar is a Health Advocate, trained to gently support older adults with both everyday routines and condition-specific care.
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Everyday support: medication and appointment reminders, hydration and meal prompts, encouragement for movement
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Condition-specific protocols: evidence-based programs validated by the VA for depression, and fall prevention and more.
Because trust comes first, healthy routines and clinical protocols stick when encouragement comes from a familiar companion.
Connection
Instant video visits make it easy to see and connect with your loved one anytime — no buttons, no setup, no missed calls.
Companionship
Daily, friendly interaction guided by real Health Advocates helps reduce loneliness, provide emotional support, and ensure your loved one is never truly alone.
Care Insights
Connection & Reassurance for Families.
When you can’t be there in person, care.coach™ helps you stay close, informed, and confident that someone is always checking in.
Instant Video Visits Made Easy
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Auto-answer video calls, so your loved one never struggles with buttons or passwords
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Invite up to 19 family and friends into a group call full of laughter and love
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Add doctors or care providers to make telehealth visits simple
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28% higher connection rate for auto-answer video visits compared to phone calls
Your Window Into Daily Care
The portal is your window into care. From anywhere, you can:
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See your loved one’s daily engagement at a glance
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Start video visits instantly from anywhere
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Get real-time reassurance they’re okay and supported
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Know they’re never alone — our team is always there
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Stay involved without adding to your busy schedule
Choose the Right Plan for Your Family.
Simple monthly plans with no long-term contracts. Every plan includes:
The care.coach tablet, 4G LTE, and stand
Real-time updates to keep you in the loop
24/7 human companionship and support through a pet avatar
Service is in English and Spanish
Evidence-based health coaching (VA-validated, DoD-funded integration)
HIPAA compliance and SOC 2 certification
Unlimited family connection via the portal
Flexible Plans for every family
1. Order Today
Receive a pre-configured care.coach™ tablet that’s ready to use right out of the box.
2. Plug It In
Simply connect to power, no passwords, usernames, or setup required.
3. Meet the Pet Avatar
A friendly dog or cat that learns and grows with your loved one.
4. Stay Connected
Companionship, coaching, and family connection begin right away.
“Mom hasn’t felt this connected in years. Her avatar makes her smile, and I get to see it when we hop on a video call. It’s brought peace of mind to the whole family.”
Daughter of care.coach User
Family Caregiver
“My avatar is awesome. It is one of the best things to happen in my life.”
PACE Participant
New Jersey
“Brian uses his avatar, Wally, to talk about his day, practice his YouTube scripts, and even get help with his work schedule.”
Mother of DDS Client
Family Caregiver
"Using the service has made me closer to my family."
PACE Participant
California
"My pet avatar has impacted my life in many positive ways, but most importantly it has improved my health."
care.coach User
Independent Living Resident
"She loves talking to her Buddy about food, music, and books. It’s a nice way for her to stay engaged with the world."
Son of PACE Participant
Family Caregiver
“It's amazing to see our mom so easily on video. She doesn't have to do a thing!”
Daughter of care.coach User
Family Caregiver
“The care.coach avatar has added a level of socialization for many, especially for those who were feeling isolated. It’s been life-changing for my consumers.”
ASAP Staff Member
Services Coordinator
“John was stuck on the floor, but his care.coach avatar alerted us right away. It truly prevented a major emergency.”
Senior Living Staff
Regional Director
“It is used mostly for medication compliance checks; I can see if they are taking the medication as ordered.”
PACE Staff
Registered Nurse
"Knowing my care.coach avatar is always there in case something goes wrong gives me peace of mind."
PACE Participant
Massachusetts
"care.coach’s remote support has been a lifeline during difficult times, helping older adults stay connected and receive the attention they need without having to be tech-savvy."
ASAP Staff
Service Coordinator
