The Best of Our Features
This is the space to introduce the Features section. Use this space to highlight your unique aspects and to present specific credentials, benefits or special features you offer.
Document Library
Access key resources, guides, and tools all in one place.
User Guide
Step-by-step instructions to help staff get started and use care.coach tools effectively.
Offerings Overview
Summary of all services and solutions available for PACE programs.
Video Visits Quick Start
Quick reference guide for setting up and running video visits.
Exercise Menu
A collection of interactive exercises for participants, organized by category.
Avatar Features
Overview of care.coach avatar features and how they support participants.
care.coach Overview
Submitting an Enrollment Form
Making a Video Visit
Adding an Intervention
Using the Potal
care.coach Overview
Submitting an Enrollment Form
Making a Video Visit
Adding an Intervention
Using the Potal
Guide Library
Video Tutorials
Explore quick 2-minute tutorials to help you get started with care.coach tools.
Submitting Enrollment Forms
Add a Reminder or Intervention
How to Make a Video Visit
Add a Reminder or Intervention
Support Info
We are here to help!
Expert Assistance
Support Team
1.855.437.4569 ext 1
When to Contact
If you are experiencing any technical difficulties, need changes to an account, need video visit access, Power BI data, troubleshooting, or immediate participant assistance.
Customer Success Executive
Eric Warden
856.448.3537
When to Contact
If you are experiencing any issues with our support team, billing concerns, or discussions on new projects.
Popular Programs
Quick access to the most-used PACE resources and training programs.