Import 1 List
Welcome to the care.coach Family
Welcome

The care.coach Solution
Our Service

Participant Testimonials
Testimonials

What is the care.coach Avatar?
Features

What is the care.coach Avatar?
Human Health Advocates

What is the care.coach Avatar?
Privacy and Safety

What is the care.coach Avatar?
Use in the Home

Enrolling a Participant in care.coach
Selecting Participants for Service

Enrolling a Participant in care.coach
Participant Enrollment Process

Enrolling a Participant in care.coach
Participant Introduction

Enrolling a Participant in care.coach
How to Disenroll a Participant

care.coach Devices
Ordering Devices

Using the care.coach Portal
How to Navigate the Portal

Video Visits with Participants
Video Visit Features & Benefits

Video Visits with Participants
Common Use Cases for Video Visits

Video Visits with Participants
Step-by-Step: Conducting Video Visits

Sharing Media with Participants
Step-by-Step: Uploading Media

How the IDT Can Use care.coach

Reminders & Notifications
General Reminders

Reminders & Notifications
Transportation Reminders

Reminders & Notifications
Medication Reminders

Reminders & Notifications
Bulk Notifications & Scheduling

Reminders & Notifications
Emergency Closure Notifications

Evidence-Based Health Coaching Programs
COPD Coaching Program

Evidence-Based Health Coaching Programs
Diabetes Coaching Program

Evidence-Based Health Coaching Programs
Heart Failure Coaching Program

Evidence-Based Health Coaching Programs
Depression Coaching Program

Evidence-Based Health Coaching Programs
Hypertension Coaching Program

Evidence-Based Health Co
Home Exercise Programs"
care.coach HEP

Home Exercise Programs
Otago Program

Home Exercise Programs
Custom Modules

Home Exercise Programs
Cognitive Engagement

Home Exercise Programs
Home Exercise Program Care Planning Guidance

Avatar-Based Surveys & Assessments
Patient Health Questionnaire (PHQ-9)

Avatar-Based Surveys & Assessments
Generalized Anxiety Disorder Survey (GAD-7)

Avatar-Based Surveys & Assessments
Short Portable Mental Status Questionnaire (SPMSQ)

Avatar-Based Surveys & Assessments
Geriatric Depression Scale (GDS-15)

Avatar-Based Surveys & Assessments
Activities-Specific Balance Confidence Survey (ABC)

Avatar-Based Surveys & Assessments
UCLA-Loneliness Scale

Avatar-Based Surveys & Assessments
Healthcare Satisfaction

Avatar-Based Surveys & Assessments
Friendship Scale

Avatar-Based Surveys & Assessments
Pre and Post Appointment Questionnaire

Support & Contact Information
Contacting the Support Team

Support & Contact Information
Contacting the Customer Success Team

Support & Contact Information
How to Access the Training Video Library

Frequently Asked Questions
General FAQ

Frequently Asked Questions
Enrollment FAQ

Frequently Asked Questions
Device Management FAQ

Frequently Asked Questions
Portal FAQ

Frequently Asked Questions
Power BI FAQ

Frequently Asked Questions
Video Visit FAQ

Frequently Asked Questions
Media FAQ

Frequently Asked Questions
IDT Integration FAQ

Frequently Asked Questions
Medication FAQ

Frequently Asked Questions
Appointment Reminder FAQ

Frequently Asked Questions
Survey & Assessment FAQ

Frequently Asked Questions
Bulk Notification FAQ

Frequently Asked Questions
HOS-M FAQ

Frequently Asked Questions
Emergency FAQ

Frequently Asked Questions
Fall Prevention FAQ
