care.coach is on a mission to support millions of medically and psychosocially complex individuals in order to help them live healthy lives.
care.coach™ is an SF Bay Area generative conversational AI company that is on a mission to improve the health and wellbeing of millions of people. We’ve raised $8 million in funding from US Congress, NIH (NINR, NIA, and NCI), and investors including StartUp Health, AARP, and a publicly traded Medicare Advantage (MA) insurer. Current customers include >10% of Program of All-inclusive Care for the Elderly (PACE) health plan sites nationally, 2 of the 3 largest MA insurers nationally, state Medicaid programs, and consumers. The full care.coach platform ingests insurer member and claims data and produces improved member experience, improved quality measures, and reduced cost of care. See Insights for additional peer-reviewed research and customer whitepapers.
Victor Wang was doing graduate research at MIT for the space program on telerobotics, which is when astronauts control the robotic arm on the space shuttle, and so on. As a result, he started reading research papers about things that affect astronauts and their performance while they’re in space, and it turns out that loneliness and social isolation are big problems for NASA.
Meanwhile, Victor's grandmother was living alone in Taiwan, and it was next to impossible to get her on a video call. She was very lonely, and it was affecting her motivational levels and how much effort she was putting into recovering from a fall. Suddenly it hit Victor that his work in robotics had applications way beyond NASA and that perhaps his understanding of artificial intelligence could improve senior care in a way that would help millions of people like his grandmother.
When Victor finished his Master’s degree, he put his PhD on indefinite hold and decided to leverage his tech skills to transform senior care.