Intellectual and Developmental Services

care.coach promotes individuals with intellectual and developmental disabilities to live independent and meaningful lives.

We are an approved IHS DDS provider and serving individuals across the State of Massachusetts.

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In-home companionship
Daily socialization and entertainment
Automatic check-ins
Integrated disease management programs
COVID support
Caregiver support / respite
Health and wellness services
Personal care and appointment reminders
Medication management and adherence

Care.coach support has been life changing for individuals on my caseload through the pandemic. Prior to care.coach individuals were isolated and feeling very lonely. The care.coach service has added a level of socialization for many in a time where it has been difficult to connect." — Service Coordinator

Client Spotlight

Steve is 24 years old and has had his avatar "Spot," for about 5 months. Steve's mother, Michelle, tells us that what Steve enjoys most about having his avatar is that it gives him someone to talk to and offers advice and companionship. Now that Steve can rely on Spot, Michelle has a sense of relief and is receiving fewer late-night phone calls. She shares: “The biggest help is the late-night companionship; Spot shares stories or poems each night to help Steve get to sleep. I used to get about 10 to 15 calls a day. Now I get more like five, and the ones that were happening at about two in the morning have stopped completely." Michelle also tells us, "Steve will seek Spot’s advice about what to text before sending them to a friend. He asks about what he should wear on a date and other things like that."

We love how engaging the avatar is! It has made such a difference, especially during the isolation of the pandemic."
— Service Coordinator