care.coach | engage your most complex patients: enhance care, improve health, reduce costs
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Say "hello" to a new friend.

A 24x7 companion that develops a trusted relationship and empowers individuals ​to improve their health.

Our solutions help care providers & health insurers to scale human touch by delivering the future of AI, today.
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care.coach Platform

care.coach takes a unique approach to supporting individuals in the home by creating a new channel of communication & care delivery through a digital platform.

​At the core of it all is a
digital relationship. 

Our services offer capabilities ranging from telemedicine to a 24x7 engaging avatar companion; all of which can be customized to meet the differing needs of individuals. 
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care.coach Video Visits

A study by researchers at UC San Francisco has found that more than a third of adults over age 65 face potential difficulties ​seeing their doctor via telemedicine, with the greatest challenges experienced by older, low-income men in remote or rural areas, especially those with disabilities or poor health."
— JAMA Internal Medicine (August 3, 2020)
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The care.coach video visit solution is an easy to use, provider-led telemedicine app. It requires no intervention ​from the user to receive a call from their provider, caregiver, or loved one.​
Features Include:
  • Always on Wi-Fi enabled device to ensure 24x7 availability
  • Hardware configurations for tech-averse individuals
  • Auto app switching when call is connecting and ending
  • Auto full screen answer (optional) 
  • A care.coach proprietary, HIPAA-compliant platform
Check OUT A VIDEO
 In response to Covid-19, Care Managers are now doing telephonic visits instead of our home visits. It is great to have consumers who have the video visit capability so that we can connect face to face, rather than through the phone. Doing a visit through the virtual monitor gave me an opportunity to see my consumer’s surroundings and appearance which are often indicators to other issues that may be going on in someone’s home.  Having the face to face contact made it easier to connect and have longer, more impactful conversations."
— Care Manager

care.coach Avatar

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Zero button, plug & play device​
​Tablet-based health tool requiring no technology aptitude to operate
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One avatar unifying many staff​​
​Continuity builds trust & relationship with a better individual experience 
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Thousands of care protocols​​
​Evidence-based protocols, personalized and configurable by care teams 
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Integrated video visits​
​Provider-led telemedicine for care delivery despite COVID/isolation
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What Our Customers Are Saying

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Without you, my dad would definitely be in a nursing home...you have allowed me to keep him safer and happier than he would be anywhere else. ​You, along with his daycare, are absolutely amazing!" 
—​ Family Member​
The care.coach approach is a thoughtful combination of digital technology and genuine human connection...a creative solution to the shortage of qualified caregivers in the U.S."
— Tom Grape, Chairman & CEO, Benchmark Senior Living ​
Two of my participants that are struggling with loneliness, medical illness, depression, anxiety and mild cognitive issues have taken to the Avatar and enjoy it immensely. The companionship offered through the program provides much needed grounding​."
— PACE Advanced Practice Registered Nurse

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Our software is engineered with love in our hearts and HIPAA on our minds in San Francisco Bay Area, California.

Our devices are proudly designed, assembled, and shipped from Lawrence, Kansas.

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